Business Overview
WAT Supplies (watsupplies.com) is a distributor of janitorial, maintenance, and food service packaging, as well as food, to commercial accounts throughout Northern Ontario.
We started our business out of our home in 1989. Since then, WAT Supplies has grown to occupy a 40,000 sq. ft. warehouse and employs 30 employees. Our main office is in Sudbury.
We also own Titan Building Services, providing commercial cleaning and maintenance services throughout Northern Ontario. Titan has over 150 employees with offices in Sault Ste Marie, Timmins, and North Bay.
Our Target Markets
For both businesses, our clients are B2B. We primarily service the following business sectors:
- Service
- Technology
- Manufacturing
What Differentiates Us
As a locally run company in Northern Ontario, we’re able to understand the unique challenges that our clients in the North face and therefore serve them better – giving us an edge over our competition. Furthermore, our commitment to warehousing and automated cleaning innovation sets us apart from our competitors in the supply and contract cleaning businesses.
Our perseverance and success as a business was rewarded in 2012 when we received the Bell Excellence Award for Company of the Year.
How We’re Currently Innovating
We are currently looking at some of the robotics entering the warehouse marketplace to see how that is affecting our business and how we may use this technology in our organization.
How Innovators Alliance Assists Us on Our Innovation Journey
We have been a member for about 10 years. I find the honest feedback about handling challenges to be the most valuable thing that Innovators does for my business. If you’re headed in a bad direction, they’ll tell you!
Having 10 to 20 executives in a room with all that experience… where else do you get that?
